The Hertz Corporation Back Office Clerk in Chicago, Illinois

General Responsibilities:

  • Resolve incoming phone inquiries from customers (our customers are Hertz employees).

  • Requires direct vendor contact both verbally and written.

  • Complete Daily Reports of Business (consists of reports, cash, basic accounting, research, etc)

  • Make phone calls, send emails/faxes to Corporate and Licensee locations requesting documentation to resolve problems.

  • Process Log On ID Requests

  • Order supplies, uniforms, fuel, etc.

  • Process purchase orders then follow up with the receipt of goods.

  • Arrange pick up of impounded or stranded vehicles.

  • Calculate time cards, wage payouts, track attendance, key in data.

  • Processing payroll input for a weekly, non-exempt payrollUsing the web based Time & Attendance system to quality check hours and dataMaintains attendance records and time-off balancesAssists Operations management with Time and Attendance exceptions and new employee set-up in the system

  • Tracks and remits union duesRuns reports as neededAdministers pay rules within the context of the employee handbook and collective bargaining agreements

  • Serve as back-up to other clerk functions in his/her absence.

  • Provides administrative support as needed for a busy Finance team

  • Assist with special administrative projects when needed

  • Other duties as assigned by supervisor and/or manager

Mandatory Requirements:

  • Excellent verbal and written communication skills PC experience

  • Ability to handle multiple tasks and have good organizational skills

  • Ability to work overtime as required

  • Typing 30 wpm

  • 10 key by touch (6,000 ksph)

  • Strong PC proficiency including MS Excel

  • Criminal Background Check required due to access of Personable Identifiable Data (PID)

Preferred Requirements: Experience in dealing directly with customers (i.e. inquiries, disputes, adjustments, etc)

  • Working knowledge of ASAP, Carrent, GAR

  • Knowledge of accounting and receivables

Preferred Requirements :

Hertz is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening.

EEO/AA: Females/Minorities/Disabled/Vets

Job ID 138648

# Positions 2

Location US-IL-Chicago

Category RAC Operations

Division RAC