The Hertz Corporation Global Business Systems Management Analyst in Estero, Florida
The Global Business Systems Management Analyst is a Subject Matter Expert (SME) who provides business rule support for the ResRent system. The GBSM Analyst will be required to have substantial knowledge of Hertz processes and the ResRent system.
Key Result Areas
Manage business rules within ResRent and Fleet systems.
Liaison between business operations and business technology providing information and guidance to the business unit that will have a significant impact on their planning and business making decisions.
Provide assistance to Business Technology Developers and Quality Assurance testers to ensure the quality of our systems meet the business needs.
Development and maintenance of processes to ensure that quality, cost, and efficiency requirements meet organizational needs.
Ensure business rules are written to be as efficient as possible
Loading of business rules changes into sandbox for testing and results
Creation of process guides for training
Writing of test plans and execution of tests
Interpret manuals which contain highly technical, scientific, legal, financial and/or other similarly-complex matters
Regularly investigates and resolves system-related matters of significance on behalf of management.
Other duties as assigned
- Bachelor’s degree in Computer Science, Information Systems, or other related field. Or equivalent work experience.
- 2+ years of technical systems experience
Experience with analyzing data and integrating into current and/or new system/applications
Experience with software and hardware hierarchies and related dependencies.
Extensive knowledge in various systems used by the company
System analysis methodology
Experience developing guides, manuals, policies and procedures
Strong verbal and written skills communication skills
Must be a self-starting, motivated individual who works well under pressure in a fast paced environment with a strong attention to detail and the ability to multi-task and prioritize projects to meet critical deadlines
Strong MS Excel skills with mastery of formulas and macros
Willingness to learn new applications
Hertz is a Drug-Free Workplace. All offers are contingent on successful completion of drug and background screening.
Job ID 134343
# Positions 1
Category Information Technology
Division WHQ - Estero - Only