The Hertz Corporation RAC Admin Field Communication Specialist in Estero, Florida

General Responsibilities:

RAC Admin Field Communications Specialist

The RAC Administration Field Communications Specialist is responsible for the development, update/review, verification and distribution of communication tools to the field such as standard work, field bulletins and policies and procedures which pertain to US RAC Operations. Partners with cross-divisional stakeholders on the development of initiatives impacting customers and employees. Provides guidance and support to location leadership to achieve and/or improve performance. Supports efforts to improve the quality and content of location training.

Mandatory Requirements:

Educational Background:

Minimum 4 year college degree, in Business Administration or Communications with applicable work experience.

Professional experience:

Experience in the rental car industry a plus.

Knowledge:

Internal knowledge of Field Operations

Knowledge of Hertz systems and data sources

Knowledge of techniques to write instructional procedures

Strong understanding of Operational processes and requirements

Skills:

Excellent written skills

Proficient in MS Office suite of tools (Excel, Access, Word, PowerPoint)

Innovative and creative

Ability to work effectively as a team player

A determination to deliver a high quality of service in a motivated manner

Ability to influence others without formal authority

Ability to work comfortably across functional and geographical boundaries

Strong interpersonal skills

Ability to effectively communicate at all levels

Change agent - Ability to influence at all levels – and unafraid to constructively challenge

Organizational skills

Presentation skills

Strategic thinking skills

Project management skills

Change management skills

Planning and control skills

Time management skills

Preferred Requirements :

Hertz is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening.

EOE/AA/M/F/D/V

Job ID 139831

# Positions 1

Location US-FL-Estero

Category RAC Operations

Division WHQ - Estero - Only