The Hertz Corporation RAC Admin Field Communication Specialist in Estero, Florida

General Responsibilities:

RAC Admin Field Communications Specialist

The RAC Administration Field Communications Specialist is responsible for the development, update/review, verification and distribution of communication tools to the field such as standard work, field bulletins and policies and procedures which pertain to US RAC Operations. Partners with cross-divisional stakeholders on the development of initiatives impacting customers and employees. Provides guidance and support to location leadership to achieve and/or improve performance. Supports efforts to improve the quality and content of location training.

Mandatory Requirements:

Educational Background:

Minimum 4 year college degree, in Business Administration or Communications with applicable work experience.

Professional experience:

Experience in the rental car industry a plus.


Internal knowledge of Field Operations

Knowledge of Hertz systems and data sources

Knowledge of techniques to write instructional procedures

Strong understanding of Operational processes and requirements


Excellent written skills

Proficient in MS Office suite of tools (Excel, Access, Word, PowerPoint)

Innovative and creative

Ability to work effectively as a team player

A determination to deliver a high quality of service in a motivated manner

Ability to influence others without formal authority

Ability to work comfortably across functional and geographical boundaries

Strong interpersonal skills

Ability to effectively communicate at all levels

Change agent - Ability to influence at all levels – and unafraid to constructively challenge

Organizational skills

Presentation skills

Strategic thinking skills

Project management skills

Change management skills

Planning and control skills

Time management skills

Preferred Requirements :

Hertz is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening.


Job ID 139831

# Positions 1

Location US-FL-Estero

Category RAC Operations

Division WHQ - Estero - Only