The Hertz Corporation Vice President, Continuous Improvement in Estero, Florida

General Responsibilities:

The Vice President, Continuous Improvement will be responsible for driving efficiencies across division and will provide leadership for the process improvement function at the division level. The overall mission for the group is to drive down Hertz’ cost base and improve the customer experience by streamlining processes and reducing defects, as well as supporting the culture of continuous improvement, leading teams and promoting change.

  1. Oversee the deployment and administration of LSS methodologies, tools and activities to help drive a metrics based, performance driven culture, achieving both financial and process improvement targets.

  2. Support business objectives by leveraging LSS tools and activities to build a robust strategy that systematically addresses gaps identified through the Continuous Improvement planning process.

  3. Forge a successful relationship and partner with business leaders to assess current processes, identify process improvement opportunities, prioritize, assign, and execute large scale projects at the ‘pull’ of the business. Become established as a recognized expert utilizing the CI skillset.

  4. Provide inspirational leadership to the organization in our quest for continuous improvement. Serve as a change agent enabling ongoing culture change, characterized by disciplined execution and accountability. Proactively maintains and demonstrate a CI mindset in own activities and learning.

  5. Direct and support LSS resources in the organization. Ensure established objectives are met or exceeded by conducting regular project and process reviews with direct reports at each tollgate. Take an active role in ongoing employee development, providing robust coaching and mentoring.

  6. Provide data integrity oversight and technical expertise for projects, ensuring that best practices are identified, shared and replicated where appropriate. Collaborate on cross-organizational improvement opportunities.

  7. Ensure quality project management exists in the organization end-to-end, delivering or exceeding agreed upon results, including gaining stakeholder approval and commitment throughout the project life cycle, and implementing sustainment strategy in partnership with process owner.

Mandatory Requirements:

Educational Background:

Bachelor’s Degree (or equivalent) at a minimum in business, economics, engineering or similar quantitative field.

MBA, PMP Certification, Advanced Lean/Six Sigma Certification a plus.

Professional Experience:

  • Certification at Master Black Belt level in Lean Six Sigma methodologies with at least 7 years of active LSS deployment, project and process improvement work.

  • Minimum of five years management experience with significant P & L responsibility, including both direct supervision of employees and leading teams. Experience with virtual teams a must.

  • Proven track record leading LSS projects and events using industry standard LSS tools and methodologies which achieved significant improvements to cost, quality and time.


  • Proven experience with established continuous improvement methodologies

  • Solid business and financial acumen

  • Proven project management experience

  • Competent with MS Office elements including Excel, Word, PowerPoint, Project, and Access

  • Proficient with industry standard statistical software (Minitab etc.)

  • Igrafx, Tableau experience a plus


  • Demonstrates extensive LSS and change management experience in applying contemporary improvement tools with direct responsibility for delivering broad organizational improvements.

  • Results based leadership style, managing complex projects and leveraging influencing skills across a diverse team ranging from frontline employees to senior executives.

  • Proven ability in strategy development, program implementation, team building, coaching, mentoring and project delivery.

  • Strong business and technical skills in LSS methodologies including DMAIC, DFSS, Lean, 8D, VSM, QFD, FMEA, 5S etc. Experience in a transactional environment desired.

  • Strong quantitative, analytical and systemic thinking skills with ability to thoroughly synthesize information from different sources

  • Functions with a high degree of autonomy while maintaining a collaborative approach.

Preferred Requirements :

EEO/AA: Females/Minorities/Disabled/Vets

Job ID 137062

# Positions 1

Location US-FL-Estero

Category Project/Process Management

Division WHQ - Estero - Only