The Hertz Corporation Rental Management Liaison in Oklahoma City, Oklahoma
Work with Insurance and outside companies to manage rental life in accordance with prescribed contract standards. Ensure quality of work is best in class while ensuring production standards are in accordance with departmental expectations
Key Result Areas:
Ensure contractual obligations for rental administration are met including proper set-up and proper utilization of authorized rental days.
Handle inquiries from insurance adjusters as well as operations.
Administer proper documentation to effectively communicate information to Hertz personnel regarding status of rental contracts
Cross train in all departmental functions.
Act as back up for other liaisons when assistance is needed with their workloads.
Report any problems/issues (i.e. system issues, work flows, etc ) to ensure continuous improvement and high level customer service is sustained.Maintain departmental production standards on a daily basis.
Pass all quality audits within scope of departmental standards.
Ensure all rentals are managed in accordance with contractual standards.
Other duties as assigned by management.
Must possess keyboarding skills
Strong verbal and written communication skills (written exercise given)
Strong decision making skills
Strong organizational and time management skills
Must be able to work independently as well as be a team player
Must be detail oriented
Preferred Requirements :
General understanding of Insurance Replacement business.
Working knowledge of Microsoft Office (Excel, Word and Access)\
Experience with frequently used Hertz Systems including HLES, HIRS, GAR and CarrentEEO/AA: Females/Minorities/Disabled/Vets
Job ID 137363
# Positions 1
Location US-OK-Oklahoma City
Division OKC - Technology Center