The Hertz Corporation Service Associate - ALBQ Part-Time in Albuquerque, New Mexico

General Responsibilities

The Sales & Service Associate is an essential member of the Hertz Entertainment Services team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This Team member is a critical component in making sure all of our customers in the Entertainment Segment of our business are satisfied.

R esponsibility of a Sales and Service Associate HES includes:

  • Administrative duties to include but not limited to: processing contracts, answering phones, making reservations, and assisting with deliveries in the exciting and growing New Mexico Film Industry!

  • Strong emphasis on customer service and confidentiality.

  • Work in a fast paced sales environment, providing helpful, quality service, while enhancing the customer’s experience

  • Creating a positive customer service experience by listening to and identifying customer needs

  • Engaging customers in a courteous professional manner and ensuring overall customer satisfaction and service

  • Maximize revenue opportunities with customers by actively soliciting business after every rate quote, addressing/overcoming customer objections to placing a reservation, utilizing various sales techniques as appropriate to obtain every possible booking.

  • Assist customers with various post rental inquiries that involve the rental and billing process.

  • Viewing every customer contact as a sales opportunity and soliciting reservations on customer service calls.

Mandatory Requirements

Skills/Experience:

  • Demonstrate good communication skills both written and oral. Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply.

  • Have the competitive drive and confidence to succeed in a commission-based environment.

  • Work in a fast paced environment with a variety of tasks. Excellent organizational and time management skills.

  • Demonstrate sales, professionalism and interpersonal skills.

  • Show a high level of ownership, accountability and initiative.

  • Show proven experience of working well within a team.

  • Work flexible shifts including weekends and holidays; and work overtime as required.

  • Work outdoors during all weather conditions.

  • Stand for long periods of time.

Qualified applicants will have the following:

  • High school diploma (or equivalent)

  • A valid driver's license with record in good standing

  • Ability to drive and operate vehicles

  • Fluency in English

  • 1-2 years of customer service and sales experience.

Physical Requirements:

Applicant must possess all auditory, speaking and communicating capabilities necessary to complete the responsibilities detailed above. The essential functions of this position include, but are not limited to, the following: sitting, standing, walking, bending and twisting, climbing, driving, pushing and pulling, speaking, hearing, writing, lifting, typing, filing, seeing, reading and the ability to use a computer, telephone, calculator, copy machine and fax machine.

Hertz is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening.

EEO/AA: Females/Minorities/Disabled/Vets

Preferred Requirements

EEO Statement

Hertz is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, marital status or domestic partnership status, disability, protected veteran status or military status, genetic information, or any other category protected under applicable law. Hertz is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans.

Job ID 155824

# Positions 1

Category Administrative / Clerical

Division HLE

Position Type Regular Part Time