The Hertz Corporation Regional Fleet Account Executive in Bannockburn, Illinois
The Account Executive is responsible for proactively managing, strengthening, and further developing Donlen’s relationships with clients within an assigned portfolio in the Regional Fleet department. Understanding our products and services is a must in this role as it will be the AE’s role to continually sell the value of Donlen to the client, recommending additional products and services as appropriate. This position’s role is both a relationship manager and a salesperson to our clients. This position will entail some travel (30-40%) to meet with clients. Position location is flexible.
- Update and maintain accurate information about the fleet and fleet
ordering decision makers in SalesForce.com
- Successfully obtain vehicle orders from existing portfolio while
retaining assigned base of Customers, while maintaining business
- Maximize the penetration of all Customers assigned for both
vehicle orders and service program participation
Create and make presentations to customers
Analyze data and provide overall review of Donlen programs and value propositions.
Become expert on all Donlen’s “Best in Class” technology offerings
Monitor and recommend appropriate vehicle cycling parameters
Deliver the highest level of customer satisfaction
Handle incoming and outgoing communication with accounts relative to relationship building and problem resolution.
Develop strategic account management plans
Work with all departments to ensure quality service offering to all clientele
Coordinate the administrative support of Customers with Account Management team
Provide quarterly forecasting to management for order volume and services penetration
Required/Preferred Training and Experience
Strong ability to analyze complex data and make proactive recommendations
Excellent communication skills (listening, verbal and written)
Strong presentation skills
Proficient in Microsoft Office products, especially Excel
Excellent organizational and time management skills
Any customer service and/or sales training is a plus
Bachelor’s degree from an accredited college or university
At least 3-5 years experience in a customer service and/or sales role
Donlen is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening.
Job ID 148165
# Positions 1
Position Type Regular Full Time