The Hertz Corporation Title & Registration Generalist in Bannockburn, Illinois

General Responsibilities

Donlen Corporation is one of the largest fleet management services company in the US with headquarters in Northbrook, IL. Every year Donlen processes title and registration transactions on thousands of vehicles across North America. There is an opening in the License and Title department to work with our title and registration team. The title and registration generalist is responsible for providing administrative support to the team. The title and registration generalist will be proficient in a variety of tasks including data entry, auditing registration data, filing, organization, and mailing.

  • Monitor and take action on assigned workload

  • Mail completed registrations and other title and registration documents

  • Audit completed title and registration documents for accuracy

  • Enter registration data into FleetWeb

  • File titles and other title and registration documents

  • Retrieve titles and prepare for sale

  • Sort and distribute mail

  • Scan and index title and registration documents

  • Escalate and assist in resolving issues and delays

  • Identify, discuss, and implement process improvements

  • Manage and update requirement reference materials

  • Manage CARE

  • Work with entire licensing team to cross train and cover volume and staff fluctuations

  • Partner with Customer Service to ensure a quality customer experience

  • Other duties as assigned

Mandatory Requirements

  • Associates Degree or higher preferred

  • Minimum of 3 years office experience

  • Strong written and verbal communication

  • Operate programs in Microsoft Office (Word, Excel, Outlook)

  • Strong organizational skills

  • Ability to learn proprietary business software (Fleetweb, Care, Lite2000)

  • Ability to complete daily tasks with limited supervision

EEO Statement

Hertz is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, marital status or domestic partnership status, disability, protected veteran status or military status, genetic information, or any other category protected under applicable law. Hertz is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans.

Job ID 162159

# Positions 1

Division Donlen

Position Type Regular Full Time