The Hertz Corporation Manager Location Trainee in Etobicoke, Ontario
Well known for our solid worldwide reputation, Hertz is proud to be the largest car rental company. At Hertz, we know service excellence is built on our employees. We recognize that you are a unique individual and we understand that you value benefits and rewards that provide flexibility, choice, and control. Benefits to working at Hertz can include health benefits such as medical, dental, vision, tuition reimbursement, online learning and development, employee discounts, retirement plan and much more!
Join the winning team at a company whose reputation speaks for itself…
As a Hertz Location Manager Trainee, you have responsibility for one or more distinct areas of operation at our distribution centre. A Location Manager oversees all of the personnel and operational functions of a distribution centre. You are responsible for managing a workforce, delivering quality customer service, scheduling adequate staff coverage, handling customer issues and requests, reviewing competitive situations, training new personnel, and complete the necessary courses/training.
You need to be aware of daily and hourly reservation counts, car and model availability, preventive maintenance schedules, etc.
In your position as a Location Manager Trainee, you will move between these key areas of responsibility, learning the functions of each, and in that way gain a working, on-site knowledge of the business that can help you move to higher management career growth.
1+ years of supervisory experience preferred
Customer Service, Management, and Sales experience preferred.
Experience in car rental, hospitality, or tourism a plus.
Familiarity with Lean/Six Sigma/Toyota Management techniques is an advantage.
Professionally direct employees including: training, setting expectations, follow up and corrective action .
Excellent communications skills with the ability to engage in verbal interactions with customers.
Strong sales skills.
Strong problem-solving and decision making skills.
Ability to project professional appearance.
Must have basic computer skills and knowledge of Microsoft Office programs.
Proficiency in English.
Must have a valid driver's license.
- College Diploma or University Degree
Job ID 182692
# Positions 1
Category RAC Operations
Position Type Regular Full Time