The Hertz Corporation Customer Service Representative - Old Kent Road in London, United Kingdom
Customer Service Representative
Old Kent Road, London, SE15 1JL
£18,000 Basic + Uncapped commission
40 Hours full time permanent contract (including weekends)
“I work with brilliant colleagues and managers in a company that values morals, integrity and cares about people” – Aamer (Duty Supervisor)
Do you want to join Aamer as our new customer service ambassador?
We are looking for our next top Customer Service Representative to work closely with Aamer and become our next Hertz superstar at Old Kent Road, London.
As part of the Hertz family, you will feel comfortable understanding and promoting the products and services that suit the needs of each customer. You’ll thrive in sharing ideas to improve services, processes and products within the branch to deliver an outstanding customer experience.
Your benefits: How we go the extra mile
Uncapped earning potential so you’ll be in charge of your own pay cheque each month
Fantastic customer service and sales training
Pension scheme – we’ll contribute up to 8% of your salary so you save more
Cycle to Work scheme - keeping you healthy and fit
Childcare vouchers – helping you save for your little ones
Discount on private health insurance, dental cover, travel insurance, Air Lounge pass and more
Income protection as part of our enhanced pension scheme
Life insurance cover that enables your loved ones to receive a tax free lump sum should the worst happen
Career development opportunities across Hertz UK and Europe
Further education support so you can obtain a degree or Masters in many courses
Staff discount at locations across Europe
Free on-site staff parking
Your skills: Stand out from the fleet
A valid UK or EU driving licence
Previous experience in a customer service, sales or retail environment
Good English skills, enabling you to be a brilliant communicator
An understanding of the importance of great team spirit and supporting your colleagues
An enthusiastic, flexible and positive attitude towards selling
Excellent problem-solving skills, with the ability to prioritise and make decisions efficiently
Passion for a role where every day is different: You relish taking on new challenges and thinking outside the box
Responsible, trustworthy and organised and can keep a cool head under pressure
Willing to work on a shift rota basis, 7 days per week.
The Hertz Corporation has an exciting portfolio of rental car brands – including Hertz, Dollar, Thrifty and Firefly - as well as the fleet management company Donlen. We are one of the largest worldwide airport vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
Our mission is to be the preferred rental car company and you have the opportunity to help steer this mission. Get in touch today and APPLY NOW
Job ID 159322
# Positions 1
Category RAC Operations
Position Type Regular Full Time