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The Hertz Corporation Branch Manager Trainee Intern - Middletown in Middletown, New Jersey

General Responsibilities

Select Hertz to expand your knowledge and experience via a Business/Operations Internship opportunity in one of our local Hertz edition branches. We are proud to be a 100 -year old company that is continuously striving to be the most customer focused, cost efficient vehicle and equipment rental/leading company in every market we serve. The Hertz internship opportunity will provide you with an outlined program to further develop your skills necessary to pursue a career in entrepreneurship, leadership, operations management, business and much more while empowering you with autonomy to drive your areas of interest and knowledge expansion through this internship.

This position will increase your visibility into areas such as local strategy, leadership, sales, and customer service while facilitating the fastest, easiest, and most valued rental car experience for our customers. This internship is perfect for candidates pursuing a higher-level education looking to gain practical experience with a rapidly growing brand.

The ideal candidate will be available full-time hours Mon – Friday. Alternate schedules can be discussed.

Is this you?

  • Desire to pursue a career in leadership operations management, or business

  • Leadership skills and team-oriented thinking

  • Strong problem solving, decision making and sales skills

  • Ability to communicate clearly and effectively in all situations

  • Strong organizational skills with the ability to multi-task

Essential Functions of the job

  • Ensuring positive customer experience, making Hertz #1 in car rental company experience

  • Supporting achievement of location sales and margin goals while obtaining individual sales & customer goals

  • Upholding company standards by ensuring cars and location are pristine for an exceptional customer experience

  • Provide assistance creating a rental car reservation, processing rentals and providing clean and safe vehicles to our customers.

  • Work in a fast-paced environment, while providing helpful customer service that enhances the customer’s rental experience

  • Account & partner relationships to ensure best in class service

  • Growing sales utilizing business-to-business sales tactics

  • Assist customers with various post rental inquiries that involve the rental and billing process

Mandatory Requirements

Required qualifications:

  • Minimum of High School diploma or General Education Diploma required.

  • Pursuing a minimum of an Associate’s level degree preferably in business or leadership.

  • Able to work 32-40 hours per week throughout the internship period.

  • Have US work authorization

  • Valid Driver’s License in good standing

  • Must be at least 20 years of age

Professional Experience:

  • Ability to work in a fast-paced environment with a variety of tasks

  • Ability to demonstrate professionalism, enthusiasm, and outstanding communication skills.

  • Previous customer service

  • Strong time management and organizational skills are required

  • Computer literate and detailed orientated

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time and this description reflects management’s assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned.

This position will may include the following: sit in stationary position, walk move, traverse, operate, activate, use, prepare, inspect, place, detect, ascend/descend, work atop, position self (to), move, communicate, converse with employees and customers, discern, convey, express oneself, exchange information, determine, perceive, identify, recognize, judge, observe, inspect, estimate, assess, distinguish, move, transport, position, put, install, remove, exposed to and/or work around outdoor weather conditions.

EEO Statement

Hertz is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening.

Hertz is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, marital status or domestic partnership status, disability, protected veteran status or military status, genetic information, or any other category protected under applicable law. Hertz is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans.

Location US-NJ-Middletown

Job ID 187595

# Positions 1

Category Management - Management Training

Division HLE

Position Type Intern (Full Time)