The Hertz Corporation Retail Support Specialist in Oklahoma City, Oklahoma
This position will be part of the Hertz Car Sales Division directly supporting the rollout and day to day operations of car sales locations nationwide. Responsible for new store systems setup, establishing marketing, procurement of equipment, new lender setup, in store setup, and special projects.
Key Result Areas
New Store Systems Administration:
Setup of IT Systems such as AAX and Advent.
Establish Route One, Auto-Check and Hertz Generic Email Setup
Establish Store Marketing Presence
Complete the enrolment forms for Cars.com and Autotrader.com.
Send Micro-site setup form to Hertz Marketing department.
Establish mapping and re-classing for Rent2Buy
Procurement of Equipment
Order Check Scanner, Dot Matrix Printer, Safe.
Locate and allocate all needed forms sales and finance.
New Lender Setup
Establish all lenders in Route One – Bank of America, Chase, Ally, Santander, etc.
Setup JM&A warranty services.
Schedule and Coordinate In Store Setup
Arrange for Advent, JM&A and RouteOne in store installation.
Setup Credit Bureau Connection (CBC) compliance dashboard.
Complete special projects as designed by the Retail Support Supervisor.
Act as a liason between the Estero/Park Ridge and OKC teams as needed.
High School Diploma
4 year college degree, preferred
Experience in Auto dealership setup, financing and car sales regulations
Retail Car Sales Licensing and Financing
Knowledge of rental car business
Experience in call-center and customer service
Knowledge of Finance laws, rules, regulations
Knowledge of Rent2Buy & Advent systems
Strong customer service skills
Well developed verbal and written communication skills
Well developed organization skills
Strong problem solving skills
Strong communication and presentation skills
Effectively interact with all levels of the organization from Senior Management to local operations.
Hertz is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, marital status or domestic partnership status, disability, protected veteran status or military status, genetic information, or any other category protected under applicable law. Hertz is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans.
Job ID 167176
# Positions 1
Category Fleet Operations
Division OKC - Administrative Center
Position Type Regular Full Time