The Hertz Corporation Full Time Summer Interns - Philadelphia in Philadelphia, Pennsylvania
Select Hertz to expand your knowledge and experience via a Business/Operations Internship opportunity in one of our local Hertz edition branches. We are proud to be a 100 -year old company that is continuously striving to be the most customer focused, cost efficient vehicle and equipment rental/leading company in every market we serve. The Hertz internship opportunity will provide you with an outlined program to further develop your skills necessary to pursue a career in entrepreneurship, leadership, operations management, business and much more while empowering you with autonomy to drive your areas of interest and knowledge expansion through this internship.
This position will increase your visibility into areas such as local strategy, leadership, sales, and customer service while facilitating the fastest, easiest, and most valued rental car experience for our customers. This internship is perfect for candidates pursuing a higher-level education looking to gain practical experience with a rapidly growing brand.
The ideal candidate will be available full-time hours Mon – Friday. Alternate schedules can be discussed.
Is this you?
Desire to pursue a career in leadership operations management, or business
Leadership skills and team-oriented thinking
Strong problem solving, decision making and sales skills
Ability to communicate clearly and effectively in all situations
Strong organizational skills with the ability to multi-task
Essential Functions of the job
Ensuring positive customer experience, making Hertz #1 in car rental company experience
Supporting achievement of location sales and margin goals while obtaining individual sales & customer goals
Upholding company standards by ensuring cars and location are pristine for an exceptional customer experience
Provide assistance creating a rental car reservation, processing rentals and providing clean and safe vehicles to our customers.
Work in a fast-paced environment, while providing helpful customer service that enhances the customer’s rental experience
Account & partner relationships to ensure best in class service
Growing sales utilizing business-to-business sales tactics
Assist customers with various post rental inquiries that involve the rental and billing process
Minimum of High School diploma or General Education Diploma required.
Pursuing a minimum of an Associate’s level degree preferably in business or leadership.
Able to work 32-40 hours per week throughout the internship period.
Have US work authorization
Valid Driver’s License in good standing
Must be at least 20 years of age
Ability to work in a fast-paced environment with a variety of tasks
Ability to demonstrate professionalism, enthusiasm, and outstanding communication skills.
Previous customer service
Strong time management and organizational skills are required
Computer literate and detailed orientated
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time and this description reflects management’s assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned.
This position will may include the following: sit in stationary position, walk move, traverse, operate, activate, use, prepare, inspect, place, detect, ascend/descend, work atop, position self (to), move, communicate, converse with employees and customers, discern, convey, express oneself, exchange information, determine, perceive, identify, recognize, judge, observe, inspect, estimate, assess, distinguish, move, transport, position, put, install, remove, exposed to and/or work around outdoor weather conditions.
Hertz is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening.
Hertz is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, marital status or domestic partnership status, disability, protected veteran status or military status, genetic information, or any other category protected under applicable law. Hertz is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans.
Job ID 185817
# Positions 3
Category Customer Experience
Position Type Hidden (2049)