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The Hertz Corporation Service Representative in Richmond, British Columbia

General Responsibilities

This is a hard-to-pass career opportunity for an independent and outgoing professional to work with one of the largest insurers and rental companies in the nation. The Service Representative program is a progressive business division that offers opportunity for change and evolution as you and the business grows. Positions offer a fantastic mix of customer support, relationship management and administration with enticing opportunities for advancement .

This opening is for a 6-month temporary position; assisting in facilitating a pilot project with possiblity for a permanent placement.

  • The Service Representative will work as a direct representative and liaison for Hertz Rental Car, while on site at the insurance company’s location. This role will act as the facilitator and single point of contact between Hertz and the insurance company. While working on-site, the Service Representative will:

  • Develop a thorough knowledge of rental and insurance operating systems

  • Responsible for supporting insurance adjusters with creative solutions

  • Improve training skills through regular new hire class trainings with adjusters

  • Develop marketing plans to educate adjuster on the Hertz rental program

  • Will be part of a diverse team whose focus is providing premier service to both internal and external customers

  • Learn to develop and implement processes to streamline tasks and find efficiencies

Mandatory Requirements

Minimum Requirements:

  • Excellent customer service skills

  • Well-developed communications skills (oral and written)

  • Excellent organizational skills

  • Demonstrated ability to work effectively and independently

  • Critical Thinker

  • Enjoys being part of and collaborating with a team

  • Proficient in Microsoft Office (including Excel, PowerPoint, Word)

Preferred Requirements

Preferred Qualifications:

  • General understanding of insurance replacement business

  • Prior sales experience

  • Proven ability to achieve and exceed sales goals

  • Experience with frequently used Hertz systems such as HIRMS, HLES, HIRS, and GAR

  • A College Degree

  • Great Attendance

Job ID 176365

# Positions 1

Category Sales

Division HLE

Position Type Hidden (2049)