The Hertz Corporation Functional Manager (DTAG) in San Jose, California
Hertz is now hiring at the San Jose Airport and is offering a sign on bonus of $6,000!!!
This position is offering employees a sign on bonus:
Employees have the potential of earning a $6,000 sign-on bonus upon joining the organization.
Eligible employees will receive a lump sum of:
$1,000 after completion of 60 days of service,
$1,500 after completion of 120 days of service,
$1,500 after completion of 240 days of service,
$2,000 after completion of 1 year of service in their position.
Rules and regulations apply.
As a Functional Manager you will work on the day-to-day aspects of the rental car business while using superior management, leadership and customer service skills. You will work with a wide range of employees, customers, vendors, and third party contractors to achieve the overall results and goals for your area of operations. You are responsible for managing a unionized and/or non-unionized workforce, delivering quality customer service, increasing sales and revenue, scheduling adequate staff coverage, handling escalated customer issues and requests, recruiting new employees and providing them with training. You will be an expert in all of Hertz products and services and will coach employees how to improve their ability to sell and meet customer needs. Additionally, depending on your assigned area you will be responsible for the rental fleet at your location including staying aware of hourly reservations, return counts, vehicle make and model availability, preventative maintenance schedules, etc. to achieve the greatest revenue and profitability
To be a great FM, you need:
Commitment to developing and learning a wide variety of skills so that you can advance to higher levels at Hertz
A desire to grow with Hertz including a willingness to live and work in a number of different cities throughout the United States
A deep desire to work with and lead others as a team to build a business that is both fast paced and continually improving
An ability to manage all aspects of the rental car business from Customer Service, Sales, Fleet Management, Maintenance, Vehicle Service, Vehicle Replenishment and Financial Analysis
An ability to remain level headed and calm with both customers and employees as you assist them through challenging situations
An ability to be a Hertz Brand Ambassador at all times as you seek to create a positive environment and solutions that generate continued customer and employee loyalty
Bachelor’s degree level is preferred (Associate level is accepted), but someone who is able to demonstrate the requisite behaviors and with the right level of experience (below) will also be considered.
Proven track record of being an effective leader and coach to others.
An operational background in carrental industry a distinct advantage but not essential.
Attitude and the right behaviors are more important, as is the requisite level of capability to manage in a tough, fast moving operation.
Previous experience of working in a unionizedenvironment would also be an advantage.
Strong management, communications, interpersonal relationship, customer service, problem solving, fleet management, and sales skills
Strong planning and logistical skills
Hertz is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening.
Job ID 146607
# Positions 1
Category Management - Operations Management
Position Type Regular Full Time